An airline called us on a Sunday afternoon for help getting their grounded airliner back in the air. The plane had gone out of action in Hawaii and a shipment of spare parts was required from the Mainland US to repair the fault and get it back in the air. Knowing our client needed the issue resolved ASAP to prevent costly flight disruptions, we got straight to work expediting the delivery of the parts.
ACS Time Critical
Rushing spare parts to
a grounded airliner
Our Solution:
Service: Onboard courier
Aircraft: Los Angeles > Honolulu
Despite the urgent request coming in out-of-hours, we sprung into action and sent the client a quote for a hand-carry solution within minutes. Scanning our global network of onboard couriers, we sourced one in LA who could collect the parts as soon as we got the green light.
The cargo was picked up 30 minutes after receiving the go-ahead and driven straight to the airport. With the next flight to Hawaii departing imminently, it was a tight turnaround, but our courier checked in and boarded in double-quick time. The parts were delivered in under 24 hours, allowing our client to swiftly repair the aircraft and resume its busy flight schedule.
The Finer Details
Rapid Response: Our time-critical experts worked around the clock to pull off the urgent request.
Global Network: Having a large network of onboard couriers allowed us to quickly secure one in LA who could set off straight away.
Contact our
team today
Phone
Email
go@acstimecritical.com